Privacy Policy

GENERAL INFORMATION AND CLARIFICATION TEXT ON THE PROTECTION AND PROCESSING OF PERSONAL DATA

1. Data Controller and Representative

We attach the utmost importance to the security of your personal data as Master Maya Gıda Dış Ticaret Anonim Şirketi and/or group companies and other companies owned by shareholders (”Companies”). With this awareness, we process and store all kinds of personal data belonging to all individuals related to the Companies, including those who benefit from our products and services, in accordance with the Personal Data Protection Law No. 6698 (”PDPL”). With a full understanding of this responsibility, we process your personal data within the framework defined in the PDPL, as a ”Data Controller.”

2. Collection, Processing, and Processing Purposes of Personal Data

Your personal data may vary depending on the services provided by Master Maya Gıda Dış Ticaret Anonim Şirketi and/or group companies and other companies owned by shareholders (”Companies”) and the commercial activities of the Companies; It may be collected orally, in writing, or electronically through automatic or non-automatic methods by our company units, sales offices, website, satisfaction surveys, site administrations, other group companies, and especially subcontractor companies, other business partners, agencies engaged in second-hand sales or leasing activities, companies providing services for company activities, cooperation, social media channels, mobile applications, and similar means. Your personal data will be processed and, if necessary, updated as long as you benefit from the products and services offered by our Companies.

In addition, when you use our call centers or website to use the services of our Companies, visit our sales offices, participate in trainings, seminars, or events organized by our Companies, or attend business meetings and meetings, your personal data may be processed.

Your collected personal data will be processed within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of the PDPL, including the necessary work by our relevant departments to provide you with the products and services offered by our Companies, customization of the products and services offered by our Companies according to your preferences, usage habits, and needs, ensuring the legal and commercial security of the individuals who have a business relationship with our Companies (sales conducted by our Company, ensuring the physical security and control of Company-owned locations, customer evaluation/complaint management processes, reputation research processes, event management, legal compliance process, audit, financial affairs, etc.), determination and implementation of the commercial and business strategies of our Companies, and the execution of the human resources policies of our Company.

3. To Whom and for What Purpose Processed Personal Data May Be Transferred

Your collected personal data; within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the PDPL, it may be transferred to our business partners, suppliers, Company officials, shareholders, legally authorized public institutions and private individuals mentioned in the PDPL, with the purpose of conducting the necessary work by our business units to provide you with the products and services offered by our Company, customization of the products and services offered by our Company according to your preferences, usage habits, and needs, ensuring the legal and commercial security of the individuals who have a business relationship with our Companies (sales conducted by our Companies, ensuring the physical security and control of Company-owned locations, customer evaluation/complaint management processes, reputation research processes, event management, second-hand sales and leasing, legal compliance process, audit, financial affairs, etc.), determination and implementation of the commercial and business strategies of our Companies, and the execution of the human resources policies of our Company. In addition, it is possible to transfer personal data records to data processors for the purpose of keeping personal data records.

4. Method and Legal Basis of Personal Data Collection

Your personal data are collected for the purpose of providing the products and services offered by our Companies within the legal framework determined, and to fulfill the responsibilities arising from the contract and the law by our Companies. Personal data collected for this legal reason can be processed and transferred within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of the PDPL, as well as the purposes stated in (1), (2), and (3) of this text.

5. Rights of the Personal Data Subject as Stated in Article 11 of the PDPL

As personal data owners, if you submit your requests regarding your rights, as described in this Information and Clarification Text, to our Companies in the methods regulated below, our Companies will conclude your request free of charge within thirty days at the latest, depending on the nature of your request. However, if the Personal Data Protection Board determines a fee, the fee specified in the tariff determined by our Companies will be charged. Within this framework, personal data owners have the right to:

Learn whether personal data is processed,

Request information if personal data has been processed,

Learn the purpose of processing personal data and whether they are used in accordance with their purpose,

To know the third parties in the country or abroad to whom personal data are transferred,

Request the correction of personal data if it is incomplete or incorrectly processed and, in this context, to request the notification of the transaction made to third parties to whom personal data are transferred,

To request the deletion or destruction of personal data in case the reasons requiring their processing disappear, despite being processed in accordance with the provisions of PDPL and other relevant laws, and to request the notification of the transaction made within this scope to third parties to whom personal data are transferred,

Object to the occurrence of a result against the person himself by analyzing the processed data exclusively through automated systems,

They have the right to demand the compensation of the damage in case they suffer damage due to the illegal processing of personal data.

You can submit your requests to our Companies. Since the Personal Data Protection Board has not determined any method at this stage, according to the PDPL, you must submit your application to our Companies in writing.

To use your above-mentioned rights, you can personally submit your written request containing your explanations regarding the right you want to exercise, along with the documents identifying your identity, to the Company’s address, or you can send it via notary or other methods specified in the PDPL.

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